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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of greg weist

greg weist

March 10, 2022

5  out of  5
rating by greg weist
"Letitia and Erica have always been extremely professional, kind and helpful throughout the years I’ve had my insurance policies. I highly recommend this agency as they will do reviews on my policies and keep me up to date on changes that benefit me … 5 star rating fir sure"
We responded:
"Thank you Greg for your kind words. I will make sure to let Erika and Letitia know about your wonderful review."
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Keith Fries

February 27, 2022

5  out of  5
rating by Keith Fries
"Quick and fast claim service. Thank you."
We responded:
"Thank you for the review Keith. We are grateful for your business and happy to help resolve your claim."
Profile photo of Lisa Bauer

Lisa Bauer

February 23, 2022

5  out of  5
rating by Lisa Bauer
"I am extremely impressed with the service and professionalism I received from Matt Flynn and his staff, specifically Letitia. Everyone I interacted with was friendly, helpful and excellent with follow up. My claim was processed within a matter of days. This kind of service is hard to find, and very much appreciated!"
We responded:
"Lisa, So very kind of you to take the time to post about your experience and of course for the opportunity to work with you. Our office works really hard to be a resource to our customers and glad that you felt that. Thanks again, Matt"
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Emelie Bedgood

April 15, 2021

5  out of  5
rating by Emelie Bedgood
"I have been a customer of Matt Flynn for over 20 years. In that time, him and his staff have provided exceptional service and have been nothing but extremely professional. Most recently, I was in a horrible car accident with my three children. During this difficult time, Matt and his team were there to help me from beginning to end. They put me in contact with the claims office who were efficient and courteous. Since my car was deemed a total loss, the claims department took it upon themselves to ask me if I had a picture of my younger son’s car seat. She was able to find a similar car seat, asked if I approved of the car seat as a replacement and in two business days...the new car seat arrived at my house! Matt Flynn and his team at State Farm will forever have my business."
We responded:
"Thank you Emelie for the review. We are thankful that you were not seriously hurt. All of us here at the office appreciate you being a with our agency for over 20 years. We look forward to providing you and your family outstanding customer service."
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Michele Kelly

April 8, 2021

1  out of  5
rating by Michele Kelly
"Matt has represented me for years. When I filed a claim, the result was less than anything I could have imagined. Instead of taking care of me like a good neighbor I have had less than stellar service. I would highly recommend you look elsewhere. He plays the middle man and will not represent you."
We responded:
"Michele we are sorry that your claim experience and our service was not satisfactory. Thank you for your review, we will continue to try to provide great customer service. Please call me directly to discuss your claim handling."
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Jean Van

November 5, 2020

5  out of  5
rating by Jean Van
"This office has given me amazing service the past three years. They helped me find the right insurance and when I had a claim they were there for me all the way. They really have my back. Their professionalism is remarkable. Their customer service is exceptional. Their knowledge is immense. These are the people you need in your life. Thank you Matt and wonderful staff."
We responded:
"Thank you Jean for the kind words. We appreciate you choosing to allow us to handle your insurance needs."
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Jasmine Baleva

August 3, 2020

5  out of  5
rating by Jasmine Baleva
"Matt Flynn and his agency team have been incredible in helping us with our multiple insurance policies. Just recently in fact, Matt and Letitia helped us sort through a sticky out-of-state issue beyond office hours. Their help saved us from incurring the penalty fee which was not a small amount. Overall, I would say their professionalism, kindness, and going above and beyond make their agency top-notch!"
We responded:
"Jasmine, thank you for your incredible review. We were so happy that we could assist you in correcting the registration error with the DMV. We value your business. Thanks for being a part of our agency."
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Arthur Rutledge

September 14, 2014

5  out of  5
rating by Arthur Rutledge
"I have done business with Matt Flynn's agency for many years. He has personnel that are exemplary in finding any documents and finding out any questions you may have concerning the status of your claim or payments on any of your respective policies. His agency is just great, and they as well as Matt, know most of the answers, and if not, they will get back to you with one! Art Rutledge, Esq."
We responded:
"Arthur, thank you for review. I know it has been a few years since you left this review, but as my father told me, better late than never. We here at the Matt Flynn Insurance Agency love being able to service your insurance needs. Thank you."